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Our Policies
General Policies
We normally ship within 7 business dyas from the time your order is received except special custom order itmes such as kitchen playset, castle etc.
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
Fedex Ground |
Express: |
UPS Second Day Air |
Overnite: |
UPS Next Day Air |
Shipping Charges |
Order Value |
Shipping Charges |
Standard |
Express |
Overnite |
below
$1.00 |
$9.00 |
$20.00 |
$30.00 |
from $1.00 to 99.99 |
$9.00 |
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from $100.00 to 199.99 |
$19.00 |
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from $200.00 to 299.99 |
$29.00 |
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from $300.00 to 499.99 |
$48.00 |
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from $500.00 to 699.99 |
$68.00 |
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from $700.00 to 899.99 |
$88.00 |
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from $900.00 to 999.99 |
$100.00 |
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$1,000.00 and more
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» For shipments to Alaska, Hawaii and Puerto Rico an additional $30.00 freight surcharge per order will be added to the above charges. |
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» We will give shipping charges to you via e-mail for shipment outside of the United States and request your approval prior to shipment.
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Taxes
We collect state sales tax when the shipping address is in one of the following states:
For orders placed in New York state, 0.675% to be charged on the final price (product plus shipping cost)
Credit Cards Accepted
Please note that we accept
American Express,
Discover,
Mastercard,
Visa.
Order Cancellation Policies
You can cancell you order before the ordered item(s)is shipped out, except personalized items.
Warranties
For product damages, contact us immediately, then we report UPS to pick up product.
Or obvious manufacture's poor production, contact us immediately, new item will be shipped out to you as soon as possible.
Return Policies
For product damages, contact us immediately, then we report UPS to pick up product.
We accept credit only for return items within a week from the date of your receipt of product. Return shipment is at your cost.
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